Frequently Asked Questions (FAQs)
Mama’s Questions, Answered 💛
We know moms already have enough on their plate—here are quick answers about our oils, diffusers, and bundles 💛
✨ About Our Products
Are your essential oils 100% pure?
Yes! All of our essential oils are 100% pure, natural, and carefully sourced. No fillers, no synthetic fragrances—just the goodness of plants.
Are Scentreat oils safe for babies and kids?
We create oils with moms and little ones in mind. Many blends are baby- and kid-friendly when used as directed. Always check age guidelines and dilute properly before applying to skin.
Do your diffusers work without water?
Yes! We carry both water-based and waterless diffusers. Our waterless models allow you to enjoy pure aromatherapy without water—perfect for nurseries and travel.
Can I use your oils during pregnancy or breastfeeding?
Some oils are safe, but others should be avoided. We provide guidance with each set. Always consult your healthcare provider if unsure.
💧 How to Use
How do I use essential oils safely?
- Diffuse: Add 5–8 drops in your diffuser.
- Topical: Dilute with carrier oil before applying to skin.
- Home: Add to laundry, cleaning, or DIY sprays.
How long should I run the diffuser?
For babies: 15–30 minutes at a time in a ventilated space.
For adults: Up to 1–2 hours as desired.
Do you provide instructions with each bundle?
Yes! Each set comes with a simple guide on how to use the oils safely for moms, babies, and the whole family.
🛒 Orders & Shipping
Where do you ship?
We ship **worldwide** 🌍 with FREE SHIPPING on all orders.
How long does shipping take?
Delivery times vary by country. Most orders arrive within 7–15 business days. You’ll receive a tracking number once your order ships.
What if my product arrives damaged?
Contact us at support@scentreat.com with your order number and photo. We’ll make it right.
🤍 Care & Community
How should I store my oils?
Keep bottles tightly sealed, away from sunlight, heat, and little hands.
Do you offer returns?
Yes! We offer a 30-day satisfaction guarantee. If you’re not happy, reach out and we’ll help.
Can I connect with other moms using Scentreat?
Absolutely! Follow us on Instagram, Facebook, and Pinterest for mom hacks, safe oil tips, and a supportive community.
👉 Still have questions? Email us at support@scentreat.com or DM us on Instagram.